I am an upper level manager at a mid sized company, and I recently sent a few employees off for a week of ISO 9001 internal Auditor training. They've just returned and can't wait to implement their new skills and knowledge. I think the company that we use for professional development courses like the ISO 9001 internal auditor training really does a great job. They send our employees back energized and enthused about learning new protocols and skills. The classes could be really boring, but the training company makes sure that they aren't.
When employees come back with new ISO skills, it benefits the whole company. We become more efficient, and that's good for everyone. It also benefits the employees personally. They have acquired new skills that bring them that much closer to their next promotion or raise. I really find that this sort of professional training is good for morale. The more skills my employees acquire, the more confident they become, and that confidence is reinforced as they continue to move up in the company. They also pass their skills on to the employees underneath them. It's a win for everyone, and that's why I like to utilize an ISO training provider that emphasizes management skills and leadership, not just protocols.